Legal

Cancellation & Refund Policy

Last updated: 13 June 2026

This policy explains how cancellations and refunds work for paid Reminder Hub plans purchased on reminderhub.in. We keep it simple and fair.

In short: You can cancel anytime. When you cancel, your plan stays active until the end of the period you have already paid for — it simply won't renew after that. We don't charge you again, and we don't provide pro-rated refunds for the unused remainder of a paid term.

1. Cancel anytime

You can cancel your subscription at any time from Billing & Plan in your account, or by emailing no-reply@reminderhub.in. There are no cancellation fees.

2. What happens after you cancel

Your current plan remains active until the end of the paid period. For example, if you paid for a yearly plan and cancel in the second month, you keep full access for the rest of that year.
At the end of the period your subscription stops renewing and your account moves to the free tier.
You will not be charged again after cancellation.
Your data remains available while the plan is active; you can export it at any time.

3. Refunds

Paid plans are billed yearly in advance and are generally non-refundable, including for the unused portion of a term after cancellation. This is in line with standard digital-subscription practice (similar to marketplaces such as Envato).

Because we offer a 14-day free trial, you can evaluate the full product before paying, so we do not refund simply for a change of mind.

4. Exceptions (refunds we will consider)

We will review a refund in good faith in cases such as:

A duplicate or accidental charge.
You were charged after cancelling in error.
A technical fault on our side made the paid service unusable and we could not resolve it.

Approved refunds are issued to the original payment method via Razorpay, typically within 5–7 working days.

5. Plan changes & upgrades

You can upgrade at any time; the new plan applies immediately. Downgrades take effect at the end of the current paid period.

6. How to request

Email no-reply@reminderhub.in with your account email and payment reference. We aim to respond within 1–2 business days.